MerchLab Cookies Policy

Last updated: 22 October 2025

1. About This Cookies Policy

This Cookies Policy explains how Merch Lab (Pty) Ltd ("we", "us", "our") uses cookies and similar technologies on our website, www.merchlab.io ("Site"). This policy is part of our commitment to protecting your privacy and complying with relevant data protection laws, including POPIA and GDPR.

2. What are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help the website remember information about your visit, improve your experience, and provide certain functionalities.

3. How We Use Cookies

We and our third-party service providers use cookies to collect information about your use of our Site. This includes:

  • Remembering your preferences and settings
  • Analyzing website traffic and user behavior
  • Enabling core site functions such as login and shopping cart
  • Delivering relevant content and advertising

4. Types of Cookies We Use

We use the following categories of cookies on our Site:

Strictly Necessary Cookies:

These cookies are essential for the Site's basic functions to operate, such as enabling you to log in, add items to your shopping cart, and make secure payments.

Analytics Cookies:

These cookies help us understand how visitors use our Site, which pages are most popular, and where users encounter difficulties. This information helps us improve our Site and provide a better user experience.

Customization Cookies:

These cookies allow our Site to remember your preferences and settings, such as your username, language preferences, and display settings.

Security Cookies:

These cookies are used to enhance the security of our Site and protect against malicious activity.

Social Media Cookies:

These cookies enable you to share content from our Site on social media platforms. Please note that these cookies are governed by the privacy policies of the social media platforms themselves.

Targeting or Advertising Cookies:

These cookies are used to deliver targeted advertising to you based on your interests and browsing behavior.

5. Third-Party Cookies

We also use cookies from third-party service providers to support our website operations. These providers may have their own cookie policies, which we encourage you to review:

  • AddPay
  • Barron
  • Google Workspace

6. Cookie Consent

We will request your consent to the use of cookies (other than strictly necessary cookies) when you first visit our Site. You can manage your cookie preferences at any time through a cookie consent banner.

7. Managing Cookies

You can also manage cookies through your web browser settings. Most browsers allow you to block or delete cookies. Please note that blocking or deleting strictly necessary cookies may prevent our Site from functioning properly. For more information on how to manage cookies, please visit www.allaboutcookies.org

8. Contact Us

If you have any questions or concerns about this Cookies Policy, please contact us

9. Updates to this Policy

We may update this Cookies Policy from time to time. The latest version will be posted on our Site.